Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment, and are shipped via different channels: for example, packages will be shipped via DHL/USPS/Fedex if you pay shipping fee for DHL/USPS/Fedex; while in other cases packages will be shipped via normal tracked airmail if you pay shipping fee for normal tracked airmail.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.


Arrangements for a return(for exchange or refund) must be made within 30 days after the date you receive the item.